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Terms
& Conditions
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 Billing
Rides are billed to the customer's credit card or through
corporate central billing. ,inc accepts the following
cards:
American Express
Discover Card
MasterCard
Visa
* A 20% service fee that is calculated on the base
fare, stop time and wait time will be added and itemized
on the customer's billing statement.
* The following additional charges will be itemized on
the customer's billing statement when applicable:
Two-way tolls
Airport parking
Cell Phone
* All published rates are subject to change without notice.
Current rates are confirmed at the time a reservation
is made.
Sedan Rates
* Coach Limousine's has standardized point-to-point rates
that provide flat rate pricing for travel to and from
most major cities and airports.
* All reservations that are billed on an hourly basis
inside Manhattan will be billed a minimum of two hours.
" All Reservations that are billed on an hourly basis
outside Manhattan, will be billed a minimum of thirty
minutes travel time each way plus the time the passenger
is in the vehicle.
Wait Time / Stop Time
For all point-to-point reservations, wait time
will be charged at $55 per hour. Grace period is defined
as
* ten (10) minutes beyond the scheduled pick up time.
* Coach Limousine's able to monitor all commercial flights
keeping waiting time at a minimum.
* Coach Limousine does not monitor private flights, therefore,
wait time will be charged as incurred for any passenger
arriving on a private plane that is delayed by more than
5 minutes.
* Coach Limousine does not monitor train schedules, therefore,
wait time will be charged as incurred for any passenger
arriving by train that is delayed by more than 5 minutes.
* Passenger requested stops off route for point-to-point
reservations, charges will revert to the prevailing Coach Limousine book price. Same state stops will be charged
half the book price of each stop. Interstate stops will
be charged the full book price of each stop.
Cancellation and No Show Fees
* Cancellation of sedans must be made 12 hours prior to
pick up time and 24 hours in out of town pick ups depending
upon the distance of the pick up location. For rides which
are not cancelled or are cancelled passed the allotted
time will result in a full charge equal to the base fare
price of the trip plus the 20% service fee.
* Upon cancellation a cancellation number must be obtained
from the dispatch office operator.
* A 'no show' fee equal to the base fare price of the
trip plus 20% service fee plus applicable wait time fee
will be charged when the passenger fails to arrive at
the designated location.
* To avoid a 'no show' fee call 1-800-878-9434 if you
cannot locate your sedan.
*Cancellation of motor-coaches with less than 72 hours
notice will be charged the vehicle hourly minimum. " Cancellation
of minibuses with less than 48 hours notice will be charged
the vehicle hourly minimum. (on weekends and holidays
the cancellation notice must be done 48 hours prior to
the ride)
* Cancellation of vans/stretch limousines with less than
(48) hours notice will be charged the vehicle hourly minimum.
Holidays
*A 25% U.S. holiday surcharge, based on the fare, stop
and waiting time, will be charged to all trips occurring
on:
New Year's Day
Memorial Day
Fourth of July
Labor Day
Thanksgiving Day
Christmas Day
Events Services
(Limousines, Vans, Minibuses, Motor-coaches)
* All Event Services vehicle types will be billed at the
prevailing Coach Limousine hourly rate.
* All Reservations that are billed on an hourly basis,
will be billed a minimum of thirty minutes travel time
each way plus the time the passenger is in the vehicle.
Other
* Coach Limousine shall not be liable for circumstances
beyond its control including but not limited to weather,
road conditions and breakdowns.
* Coach Limousine assumes no responsibility for lost
or damaged baggage, personal belongings, or any items
left in the vehicle.
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